How to use this website

 



The homepage

The homepage is the starting point of online shopping with M+D Electrical. From this page, you can browse through our entire range by selecting the product category you‘re interested in. The homepage also contains links to our special offers, featured products and our latest products that have been added to the website. At any point during your visit, you can return to the homepage by clicking the ‘home’ link at the top of the page, or on the M+D Electrical logo in the top left corner of your screen.

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How do I search for products?

There are several ways of finding products on the M+D Electrical website. You can browse our online catalogue, search for specific products and catalogue numbers, or have an overview of our entire range with the help of our A-Z Product List.

Browse

You can browse through our entire online catalogue by selecting one of our main product categories from the column on the left hand side of the website, or by clicking on 'Product Catalogue' from the navigation bar at the top of your screen. Each time you select a category from these main menus, you'll then be shown a list of relevant sub-categories and criteria that you can select for further browsing.

For example, the left column menu displays a list of all main product categories, such as Security, Cable & Accessories, Switches & Sockets, Heating etc. When selecting Security, for example, you will be directed to the Security main page where a list of relevant sub-categories such as CCTV, Security Alarms, Fire Alarms, etc. will be displayed. You can then select any of these sub-categories and browse until you find the product(s) you're looking for.

You can also view products by different criteria, such as by Manufacturer/Brand by Clicking on 'Manufacturers' from the navigation bar at the top of your screen

Search

You can also search for products by name, or catalogue number. Just enter the type of product (e.g. CCTV, Alarm, PIR) into the search by word or catalogue number box and we'll return all of the products which match your chosen word. Entering a valid catalogue number into this search field will take you straight to that product.

A-Z Product List

You can also use our A-Z Product List to find the products you‘re looking for. Simply click on the A-Z Product List link on the left hand column and it will give you a list of all the products available on our website.

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How do I order and pay online?

Once you've found the products you were looking for, you can buy them online. To do so, just click the 'Add to Cart' button for each product selected. You'll then be directed to your ‘Shopping Basket'. Remember, you can remove products from your basket or stop the ordering process at any time. Please confirm that the quantity ordered, product codes etc. are accurate before proceeding with the buying process. Also please check our terms and conditions at this stage if required.

Please note:

  • All prices are shown in £ Sterling and are inclusive of VAT, unless stated otherwise.

Once you have added all of your items to your basket, click the 'Checkout' button at the bottom of the Shopping Basket page to proceed to checkout.

If you are an existing customer, you will be asked to login using your username and password before you can proceed to checkout. If you are a new customer, please provide all the required billing information and create an account with a username and password. See how do i register? for more information.

Once you have logged in you will be taken to the Checkout page.

  1. Shipping Address
    The first step is to select a shipping/delivery address. You can select your default address (same as billing address) or any other addresses that you may have previously setup in your account. You can also add a new shipping address at this point too.
     
  2. Shipping Method
    Having selected your shipping address, you will be asked to choose your shipping method. Use the radio buttons to select your prefered shipping service.
     
  3. Payment Method
    Having chosen your delivery method, you will be asked to choose your method of payment. Use the radio buttons to select your prefered payment method.
     
  4. Complete Order
    Please note that at any stage you can go back to any previous step to make adjustments if needed.

    After choosing your payment method, select 'Confirm Order' to place your order. PayPal

    You will then be redirected to the PayPal Payment Gateway 

    We DO NOT store credit card details. This means that nobody can steal your details as we simply do not have them!

    We use PayPal as our payment processing partner who use 128-bit encrypted SSL (secure socket layer) when transferring transaction details in the checkout process.  This means that no information submitted during this process can be examined, used or modified by any unauthorised third parties.

    You can pay by most major credit and debit cards. Your details will be encrypted to keep them secure. Once your card details have been processed by PayPal, you will be able to view an onscreen confirmation that your order process is completed and you will also receive an email invoice confirming your order. Additionally, you will also be able to login to your M+D Electrical Account to view and check the status of your order.

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How do I register?

Registering with us will make your online visits to M+D Electrical much quicker and easier.
When you are ready to  purchase the products in your shopping basket, you would proceed to the checkout. One the follow page you will be asked to login or register.

To begin the registration process, click the radio button labelled 'New? Please Provide Your Billing Information'. This will display the registration form. You will need to provide us with your email address, a username and a password. We'll then ask you to complete some personal details and you may want to enter some preferred delivery addresses before completing your registration. All fields marked with an asterisk must be completed.

Once you click the 'Send Registration' button you will be automatically registered and logged into your account and redirected to the next stage of the checkout process. You will also receive an email confirming your registration and login details.

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How do I login to my account on mdelectricaldistributor.co.uk?

Once you've registered with us, you'll be able to log in to mdelectricaldistributor.co.uk at any time. Just enter your username and password (exactly as you gave when you first registered) into the fields in the login/register box at the top of the right hand column and click the 'login. button. If you've forgotten your password, just click the 'Lost Password?' link and follow the instrcutions.

Logging in makes placing an order even faster and easier than usual, as all of your addresses and delivery details will already be filled in. Whilst logged-in, you can change any of these details as well as any other addresses or details you may have entered previously.

Within your account you can also view any previous or current orders that you may have with M+D Electrical.

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Having trouble accessing or using this website?

The most common problems encountered when shopping online are caused by the version or settings of your browser. You can usually check the version of the browser you are using by clicking ‘Help’ and then ‘About…’. In order to get the best possible online experience, we recommend that you use one of the following browsers:

PC users

  • Internet Explorer version 8.0 or later
  • Firefox 4 or later

MAC users

  • Firefox 4 or later
  • Safari 5 or later

You may download the latest browser version of Internet Explorer from: www.microsoft.com

You may download the latest browser version of Firefox from: www.getfirefox.com

You may download the latest browser version of Safari from: www.apple.com

(mdelectricaldistributor.co.uk is not responsible for the content of external websites. These links will open a new window.)

Browser settings on a PC or Mac:
To ensure you can use and access all areas of the website, we recommend adjusting your browser settings as follows:

Images turned on

JavaScript turned on
     
This website is best viewed with JavaScript enabled.

      To turn JavaScript on for Internet Explorer:

  1. From the Tools menu, choose Internet options
  2. Select the Security tab and choose Internet zone Custom level
  3. Scroll down the page until you find Scripting
  4. The first sub-heading is Active scripting, make sure the button labelled Enabled is selected
  5. Click OK, then OK again and select the Refresh button in the browser bar at the top of your screen.

      To turn JavaScript on for Firefox:

  1. From the Tools menu, choose Options
  2. Select the Content tab, then select the Enable JavaScript tick box
  3. Click OK, then select the Refresh button in the browser bar at the top of your screen.

      To turn JavaScript on for Safari:

  1. From the EDIT menu, choose preferences
  2. Select the security tab
  3. Check the 'Enable Javascript' option
  4. Click the X in the top left corner to close the window.

Cookies enabled
Cookies are an integral part of the way our shopping basket works. The cookie is only used to store your order details until you complete your order. Allowing us to create a cookie does not give us access to the rest of your computer and only we can read the information stored in our cookie.

      To set Internet Explorer to accept cookies:

  1. From the Tools menu, choose Internet options
  2. Select the Privacy tab and click on the Advanced button
  3. Tick the 'Override automatic cookie handling' box
  4. Select either the 'Accept' or 'Prompt' radio button and click ok
  5. Click OK

      To set Firefox to accept cookies:

  1. From the Tools menu, choose Options
  2. Select the Privacy icon, then the Cookies tab
  3. Tick the ‘Allow sites to set cookies’ box
  4. Click OK

      To set Safari to accept cookies:

  1. From the EDIT menu, choose preferences
  2. Select the Security tab
  3. Tick the 'Only from sites you navigate to' option
  4. Click the X in the top left corner to close the window

Pop-up blockers turned off
We would never use pop-ups to display essential information but may occasionally use them to promote some of our latest offers.

Still need help? Contact Us

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